Types of Information Collected
We may collect the following types of personal information:
- Contact details, such as name, email address, phone number, and mailing address
- Usage data, including IP address, browser type, and interaction with our website or app
Method of Information Collection
We collect personal information in the following ways:
- Directly from you when you fill out forms or contact us
- Automatically through cookies, web beacons, and similar technologies when you use our website
- From third-party sources, such as social media platforms or payment processors
Purpose of Data Collection
The information we collect is used for the following purposes:
- To provide and improve our products and services
- To personalize your user experience
- To communicate with you regarding updates and customer support
- To comply with legal obligations and prevent fraudulent activities
Data Security Measures
We implement industry-standard security measures to protect your personal information, including:
- Regular security audits and updates
- Restricted access to personal information based on the need-to-know principle
- Use of multi-factor authentication (MFA) to secure user accounts
- Regular staff training on data protection best practices
- Backing up data securely and regularly to prevent loss in case of technical failures or cyber incidents
Data Sharing
We do not sell your personal information. However, we may share it in the following circumstances:
- With service providers who assist in operating our business (e.g., payment processors)
- When required by law
- With your consent or at your direction
- SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes
User Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccuracies in your data
- Deletion: Request the deletion of your personal information
- Restriction: Limit the processing of your data in certain circumstances
- Opt-out: Unsubscribe from marketing communications
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Penovar Research Solutions
1061 E Vernon Ave, Los Angeles CA 90011
Email: [email protected]
Phone: (323) 282-7092
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Effective Date: December 2024